Legal terms behind account and wallet access
Our Legal notice explains who may access the account area, which checks can apply, and how we handle requests about your account record. Access is available where local law permits, and local rules can affect whether a service or transaction proceeds. You should provide accurate registration
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details, keep your phone verification current, and use only a wallet or bank route held in your name when the payment screen asks for confirmation. DANA, OVO, GoPay and QRIS appear as local payment context, while bank transfer and virtual account steps may require matching account
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details. If a payment status, identity check or withdrawal request is paused, the policy route tells you what evidence we may need and how to ask for a decision.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.